What We Collect and Why It Matters
When you open an account, we collect the details you provide — name, contact information, and payment method identifiers such as your bKash or Nagad wallet number. We use this to process deposits, verify withdrawals, and keep your account secure. Device data and session logs help
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us detect unusual access patterns and protect your wallet activity. We do not sell your personal data to third parties. Retention periods follow applicable law in the regions where this service is available; data tied to payment transactions via Rocket or Nagad is kept for as
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long as financial record-keeping obligations require. If you close your account, we will remove or anonymise personal data that no longer needs to be held, subject to any legal retention requirement. Availability of this service and the rights described here depend on your local law and
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eligible regions — if you are unsure whether this applies to you, reach out before proceeding.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.